Standing up in front of a group of delegates as the “expert” can be a daunting prospect, particularly if you are new to a training or facilitation role. With this in mind, this workshop has been developed to provide the delegates with a range of tools, techniques and skills with which to make the training room an inspiring and fun place to be.

An essential component of training is meeting delegates’ expectations and this workshop will ensure that you handle these expectations through being prepared, having the skills to set and achieve objectives, the confidence to handle difficult delegates and situations and the knowledge and professionalism to take the training forward in a safe and engaging environment

Target Audience

This workshop is designed for course designers, facilitators, trainers, managers and Human Resources Personnel who want to communicate, design, present and facilitate more effectively

Learning Outcomes

Understand and manage the needs and expectations of your delegates

Manage your training environment

Maximise the use of personal stories and anecdotes to epitomise your training

Develop a fun, engaging and inspiring training programme

Effectively deal with stress

Utilise a range of time management techniques to ensure that training runs to schedule

Be able to eff ectively facilitate rather than teach