Overview

Human resources, and in particular teams, are considered to be the building blocks of any organisation, but in order for individuals to function as a “team” a clear understanding of goals, roles, procedures and processes is essential. Without this understanding teams will not be as effective as they could be and therefore not reach their full potential.

This workshop provides delegates with a detailed understanding of how to identify their own role and that of others within the team. Identify the characteristics of a leader and use this knowledge to effectively deal with goal setting, managing conflict and appreciating the individual contribution to the team made by all members.

Target Audience

This workshop is designed for all individuals within the organisation regardless of designation. It will however be of particular benefit to those who lead teams, set organisational goals and those involved in mediating in situations of conflict.

Learning Outcomes

Understand the dynamics of teams and how individual personality types impact on the team

Define roles and their contribution to the team

Understand the relationship that exists within teams and how to harness these to produce a cohesive unit

Develop, set and comprehend organisational, team and individual goals

Define leadership and understand its importance in the function of a team

Confidently apply self-reflective techniques

Effectively manage conflict

Understand effective communication and the importance of 360o feedback