Overview

Performance management is about “people”, that is, it’s about helping people to do a good job. Managing performance isn’t a skill that necessarily comes naturally to managers; indeed it is a skill which needs to be learned and developed. As with all aspects of management, planning is everything, and performance management is no exception.
Managing performance is the process of setting standards and the integration of employee development and results-based assessment. As a manager you need to know how to develop your staff in alignment with organisational goals and when, how and what action to take when performance doesn’t reach the required standards.

This workshop provides a comprehensive insight into how performance management encompasses a range of independent, yet interlinked, activities and management techniques with which to handle performance management issues and help staff reach their full potential.

Target Audience

This course is essential for those with a line management role or those tasked with implementing a performance management system.

Learning Outcomes

Improve performance

Understand why tackling and managing performance is important

Set achievable targets with employees

Identify performance issues and the consequences of failing to effectively deal with these

Achieve results through utilising different management styles with different types of people

Enable managers to tackle poor performance with confidence

Gain an appreciation of the legal framework surrounding performance management